Skoda Auto India has launched the ‘MySkoda‘ mobile application(app) which will provide an interface between a customer and the brand. The app is available for download on the iTunes App Store for iPhone and Google Play store for Android devices.
The app connects current owners with the company’s digital ecosystem and provides access to the service history of their vehicle. The app, according to the company, will allow customers to know the cost of various parts and also estimate the cost of each service. The app will also host a number of other features including booking a service appointment, locating a dealer and connecting to the brand’s customer care team.
The app aids owners to monitor their car’s service cycle, warranty, insurance & Road-Side Assistance expiry dates. Owners can also update their personal details, store ownership-related documents, refer to previous jobs carried out on the car and receive notifications while browsing through the app.
Following are a few highlights of the app:
Manage your Skoda vehicles
The MyGarage feature gives customers details about their vehicles such as service due date, insurance, warranty, extended warranty, road side assistance and other maintenance schemes. MyGarage also provides owners with an option to view and update their contact details so they can be contacted by the company for regular updates.
Go paperless with digital document repository
The MyDocuments section is a repository that helps customers keep a tab on all documents like registration certificates, insurance policies, PUC certificates, Road Side Assistance among others.
Service history, booking appointment and service cost calculators at the fingertips
Using the ‘MySkoda’ mobile app, owners can now book a service. The feature requests users to enter the preferred dealer, service date and type of service post which a representative contacts them to confirm the booking. Customers can also mention service concerns in a designated section that will allow them to detail specific issues. Customers will also get periodic notifications through the app.
The service history section presents the entire vehicle‘s history on the mobile. In this section customers can access their car service history on their handsets as well as email itemized service bills to themselves for reference. Customers also have the option to calculate and estimate their service costs before visiting the dealership. The service cost calculator will make the entire service experience completely transparent.
Evaluate the cost of ownership with fuel and trip cost calculators
The fuel cost calculator will help keep a track of routine fuel expenses. The customer is required to add the amount spent, the quantity of fuel and enter the date the car was fueled. The app will then maintain a log of the cost and mileage which can be reviewed at any time. Another feature is the trip cost calculator which helps owners keep a day-wise tab of their trip costs.
Find your nearest dealer with GPS enabled dealer locator
The GPS-enabled dealer locator will enable customers to use smartphone technology to locate their nearest dealers while traveling through the country and also be able to contact them.
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